MHF Rewards
Frequently Asked Question
MHF Rewards Membership
Q: What are the benefits to sign-up as MHF Rewards member?
A: As an MHF Rewards member, you are eligible to the benefits as stated in the above. Click on the MHF Rewards icon on our website to find out more.
Q: How do I become a member?
A: You can either sign-up online or walk-in to a showroom near you with a fee as low as RM19.90 per year.
Membership Status
Q: I am an existing MAJUHOME Concept member. Why do I need to sign up again?
A: We are upgrading our system to improve your shopping experience and bring you bigger and better reward programs. Therefore, you are required to sign-up a new account with us to begin your new membership journey with us.
Q: How do I check my current membership status?
A: If you have signed-up an account with MHF Rewards, log in to your account via our website or walk-in to our showrooms near you to get assistance from our representatives. You can also email estore@majuhome.com.my for inquiries.
Q: How can I update my MHF Rewards account particulars (such as delivery address and birthday)?
A: You can update your MHF Rewards account particulars via our website by logging in to your account or walk-in to our showrooms near you to get assistance from our representatives.
Earning MHF Points
Q: When will the points be credited to my account?
A: For all purchases, points will be credited into your account upon completion of delivery of your order. As for other activities such as birthdays, refer a friend, social media engagement, product review and more; points will be credited into your account upon completion of the tasks. Click here on Member’s Privileges to find out more.
Q: Points are not reflected in my account.
A: You may refresh the page or try logging in again after some time. Refer to the question above to learn more about points crediting timeline. If issue persist, please email estore@majuhome.com.my for further assistance.
Q: How do I earn MHF Points?
A: You will earn 1 Point with every RM1 spent with us via online or at any MAJUHOME Concept showrooms. Check the Member’s Privileges list to find out more ways you can earn MHF Points.
MHF Points Redemption
Q: How do I redeem MHF Points?
A: You can log in to your account to redeem your accumulated MHF Points. Please take note you must first sign-up for an account with a paid fee of RM19.90 for one year.
Q: Is there an expiry date for my points?
A: Yes, your points will expire within 12 months from your last purchase date. Therefore, you are advised to redeem your MHF points before the expiry period. Upon expiry, any remaining balance will be forfeited.
Q: Why I am not able to redeem MHF Points?
A: To utilize your MHF Points, you are required to sign-up for an account with a paid fee of RM19.90 for one year.