Order & Shipping
FREE DELIVERY ZONE CHART:
| Zone | Free Delivery & Assembly |
|
Zone A (Kuala Lumpur, Selangor) |
Above RM1000 Purchase per Order |
|
Zone B (Negeri Sembilan) |
Above RM2500 Purchase per Order |
|
Zone C (Johor) |
Above RM3000 Purchase per Order |
|
Zone D (Perlis, Kedah, Perak, Kelantan, Terengganu, Pahang, Melaka, Penang) |
Above RM4000 Purchase per Order |
| East Malaysia (Sabah, Sarawak, Labuan) | Inquiry for further information |
SCHEDULE FOR STANDARD & FREE DELIVERY:
| Zone | Estimated Time Frame |
|
Zone A, B, C Kuala Lumpur, Selangor, Negeri Sembilan, Johor |
2 - 4 weeks |
|
Zone D Perlis, Kedah, Perak, Kelantan, Terengganu, Pahang, Melaka, Penang |
2 - 6 weeks |
|
East Malaysia (Sabah, Sarawak, Labuan) |
Inquiry for further information |
NOTE:
For the Standard & Free delivery service, delivery date is subjected to MAJUHOME truck’s schedule as above and subject to product availability ie custom made, pre-order items. This offer is exclusively for Online purchases only. The delivery date will be determined by MAJUHOME delivery team and we will inform customer at least 2-5 working days prior to actual delivery date.
For customised / order-to-made items will require 3-5 weeks production. For special overseas import items will expected required up-to 2-3 months for delivery.
For customer who would like to select the delivery date/special request, the delivery fee will be charged with a different rate as below. Below rates are for single drop only, additional charges apply for additional drops. Kindly email to estore@majuhome.com.my for the special delivery request.
SPECIAL DELIVERY ARRANGEMENT:
| State | Special Delivery Charge per Truck |
|
Kuala Lumpur, Selangor |
RM90 |
|
Negeri Sembilan |
RM300 |
|
Johor |
RM800 |
|
Melaka |
RM400 |
| Pahang, Perak | RM600 |
| Penang | RM800 |
| Kedah, Kelantan, Terengganu, Perlis | RM1000 |
SINGAPORE ORDER & DELIVERY ARRANGEMENT:
| Item Purchase Value | Delivery Charge |
|
RM 0.01 - RM2,999.99 |
RM300 |
|
RM3,000 & Above |
Free |
Order delivery to Singapore are subject to charge 9% for GST & 10% for cross border forwarding fees.
Order processing will take 3-14 working days, and MAJUHOME will contact the customer to arrange a delivery date.
* Once the delivery date is scheduled, it is final. Any failed delivery caused by the customer will be subject to a penalty charge, etc duty tax, additional delivery cost, and others.
How To Order Online:
Stay at home and place order online. It's safe, secure and simple as 1-2-3, just follow the steps below. We send Malaysia nationwide and deliver to your doorsteps!
Placing an Order:
To place an order, just select the item and add to your cart. You can check out as guest or with a registered account (optional), however it is recommended to create an account on this website for easy reference and managing your orders both current or future. Information you provided in the account creation process will be used for all communication and delivery of your orders. Please note that duplication of accounts may affect the delivery process. In the event you forgot your password, you can reset your password at the Log In page.
Make Payment:
All prices listed on the website are in Malaysian Ringgit (MYR) and are excluding GST (if applicable) by the Malaysian government, unless stated otherwise. You shall be completing your order process by making payment via one of the methods below:
- eGHL, a payment gateway that accepts credit cards, debit cards, and local bank online transfers (card acceptance see below)
- Atome, a payment gateway that accepts credit cards or debit cards with facility to split total amount into three (3) zero interest installments
- Bank transfer or pay at ATM
Track Your Order:
Delivery rate is calculated based on delivery address, total weight of the product(s), product size and quantity. Delivery charges will be shown at the “Check Out” page, and before you make any payments.
For Klang Valley areas, delivery will take approximately 3 days to 2 weeks from the date of Confirmation of Order. For other locations, delivery may take 2 to 5 weeks subject to delivery address, type of products, shipping method and other factors may be to consider. Please note that estimated delivery duration may subject to change due to the dynamic nature of shipping and delivery. Our Warehouse will be in touch with you for final confirmation of actual delivery date. No delivery services on Sunday and Public Holidays. All receipts of goods will be required to sign the Delivery Order document as proof of receipt the goods in good condition.
LABOUR CHARGES FOR INACCESSIBILITY TO LIFT:
Additional fees will apply per trip for deliveries with limited accessibility or with no lift access. Labour charges for inaccessibility to lift / using staircase applicable to Third floor onwards and charged at RM50 per level per item.
Fee On Last Minute Change Of Delivery Time / Delivery Address / Cancellation:
You can call to change the delivery date/address but we need an advance notice of at least 3 working days.
Any cancellation/delivery date/delivery time/delivery address change that is made 2 working days before the delivery date will be subjected to a fee chargeable by the transport provider.